Return Policy

What's your return policy?

We don't offer returns and exchanges, but if there's something wrong with your order, please let us know by contacting us at info@calaveradospistolas.com

Do you offer refunds?

Refunds are only offered to customers who receive the wrong items or damaged items. If any of these apply, please contact us at info@calaveradospistolas.com with photos of wrong/damaged items, and we'll sort that out for you.

Can I exchange an item for a different size/color?

At this time, we don't offer exchanges. If you're unsure which size would fit better, check out our sizing charts, we have one for every item listed on our store, in the product description section.

Lost Packages?

Calavera Dos Pistolas is not liable for lost or stolen packages. If the tracking confirms the package as “DELIVERED” at the address provided, then neither the carrier service nor Calavera Dos Pistolas is liable. All our packages are scanned throughout the shipping process. Your package is scanned in at your mailbox before it is delivered. We recommend signing up for text or email updates on the tracking page. It is possible that the postman dropped it off at a neighbors. Please be sure to check with your neighbors and local postman for miss delivered packages.

 Wrong Address?

Please notify us at info@calaveradospistolas.com adding your order # immediately if the wrong address was inputted during checkout so we can update it before shipping. If the item is already shipped, then we are not liable for lost package or delivered packages

Any other questions?

Get in touch with us info@calaveradospistolas.com